Create up to 50 custom email templates to standardize and personalize the design and content of outbound emails for your brands and teams. In Kustomer, you can ...

Business rules can help you manage common automations and improve your team's processes by automatically performing actions when conversations are created o...

Business rules consist of a trigger that meets a specific condition, which then performs an action. Understanding these building blocks will help you successful...

A custom attribute (sometimes called a custom field) adds more detail and information to a conversation's Insights panel. You can create automations to upda...

Business rules allow you to create common automations that help your team work more effectively. This tutorial will walk you through an example of a basic busin...

Kustomer offers a gallery of preconfigured business rule templates to help you quickly set up automations for common workplace actions. Explore our gallery to d...

This article will cover the tools that can process automations within any Kustomer organization, as well as provide use case examples and testing methods.Who ca...

With business rules, you can create simple automations for common tasks, such as applying tags to conversations. You can use business rules to trigger an action...

Business rules are an easy-to-use method to manage common automations and modify actions automatically when conversations are created or updated. With Business ...

Business rules contain two sets of data, conditions and actions, that are combined to create if and then statements. Once you set a trigger, you have to define ...

Business rules can automate actions in conversations to increase your team's efficiency. This article will walk you through an example of a basic business r...

In Kustomer, you can use filters on your data to help you narrow down the exact information you want to see or use. With filters, you can determine whether an o...